HotelsCombined recognize On the Wallaby Eco Lodge among the best hotels in Australia
Yungaburra, Australia, 13 April 2017- HotelsCombined, the Australian based hotel meta-search company, has started an extensive survey overing different types of accommodations within Australia. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
• At the time of judging, a winner is rated 9.0/10 or over with a minimum of 50 customer reviews certified
• We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance. On the Wallaby Eco Lodge boasts a high satisfaction rating among guests and travel industry experts, receiving 256 reviews for an impressive rating of 9.9 out of 10.
The property manager Tracy Klaproth said: “We are thrilled to receive this recognition and it is a tribute to all our hard working staff.. As we are now going “Green” our new aim is also to educate and delight our guests and to inspire visitors to make sustainable choices in their own homes and communities. ”
“We are thrilled to be working with the best hotels in Australia and On the Wallaby Lodge is certainly among them” said Chris Rivett, market manager of HotelsCombined Australia “What is different about the Recognition of Excellence is the way information is gathered and analyzed: it all depends on the guest and his or her experience with that particular accommodation.”
“With HotelsCombined 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveler to identify the best hotel for customer service and therefore the best value for their money”.